Shipping Policy

At SWORDY, we take great care in packaging and delivering every decorative sword to ensure it arrives safely and in excellent condition.

Delivery Coverage

We currently deliver to all regions across Lebanon.

Order Processing Time

Orders are typically processed within 1 to 3 business days after order confirmation.

Estimated Delivery Time

Delivery usually takes 2 to 5 business days depending on your location within Lebanon and the availability of the selected product.

Secure Packaging

All items are carefully inspected and securely packaged to protect them during transit.

Shipping Costs

Shipping fees are calculated at checkout or confirmed with the customer before the order is dispatched.

Order Tracking and Updates

Customers may receive order updates through email, phone call, or WhatsApp when applicable.

Delivery Delays

While we strive to meet all estimated delivery times, occasional delays may occur due to weather conditions, courier issues, or other unforeseen circumstances. If there is any significant delay, we will contact you promptly.

Incorrect Address Information

Please ensure that your shipping details are accurate. SWORDY is not responsible for delays caused by incomplete or incorrect address information provided by the customer.

Damaged Shipments

If your order arrives damaged, please contact us within 48 hours of delivery and provide clear photos of the issue so we can resolve it as quickly as possible.

Contact Us

For any shipping-related questions, please contact us at:

swordy1.lb@gmail.com
+961 76 058 672